Privacy Policy

Effective date: 19/07/2026

This Privacy Policy explains how PilotSpeak App ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our mobile application.

1. Information We Collect

• Profile Information: Callsign, home airport, and experience level you optionally provide when signing up for updates.
• Usage/Progress Data: Completed situation IDs, timestamps, and optional transcripts of your radio exchanges. This data is stored locally on your device.
• Speech Recognition Data: We access your device microphone for speech recognition. We do not save raw audio; speech is converted to text on your device and the text is processed for in-app feedback. Text transcripts may be stored locally with your completion record.
• Device/Technical Data: Limited technical data inherent to app operation (e.g., device OS, in-app error logs). We do not run third-party advertising SDKs.
• In-App Purchases: Purchase tokens/receipts are handled by the Apple App Store. We do not receive your full payment card details.

2. How We Use Your Information

• Provide and improve the service: Load situations, drive simulations, and show progress.
• Speech feedback: Convert speech to text and validate phraseology during simulations. The text of your radio calls is sent to our server for evaluation and is not stored there.
• Progress tracking: Mark situations completed and optionally save transcripts on your device for review.
• Support and safety: Troubleshoot, secure the service, and prevent abuse.
• Transactions: Enable and validate in-app purchases.
• Marketing and communications: Send you marketing materials, newsletters, promotional content, and advertising about our services, new features, updates, and related aviation training products via email.

3. Legal Bases (EEA/UK users)

• Contract: To provide the app and its features you request.
• Legitimate interests: Improve safety, performance, and user experience.
• Consent: Microphone/speech recognition permissions, optional transcript storage where applicable, and marketing communications.
• Legal obligations: Compliance with applicable laws and store policies.

4. Sharing and Disclosure

Service providers (processors):

• Speech recognition is provided by Apple via iOS system frameworks and may transmit audio for recognition per platform settings/policies.
• The Apple App Store handles purchases and receipts.

• Legal/Compliance: We may disclose information if required by law or to protect rights, safety, and security.
• No selling of personal information: We do not sell your personal data or share it for targeted advertising.

5. Data Retention

• Progress and transcripts: Stored on your device and retained until you reset progress in Settings or delete the app.
• Profile information: Retained until you request deletion.
• Purchase records: Retained as required for transaction validation and compliance.

We may anonymize or aggregate data for longer retention.

6. Your Choices and Controls

• Permissions: You can revoke microphone/speech permissions in your device settings; this may limit speech features.
• Reset progress: Use Settings → "Reset All Progress" to delete your completion/transcript records.
• Marketing communications: You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Security

• Safeguards: We use reasonable administrative, technical, and organizational measures, including encryption in transit.
• No method is 100%: We cannot guarantee absolute security.

8. Children's Privacy

The app is not directed to children under 13 (or under 16 where applicable). If you believe a child provided personal data, contact us to remove it.

9. International Data Transfers

Your information may be processed in countries where our providers operate (including our hosting regions and platform speech services). We implement measures consistent with applicable law.

10. Third-Party Services

• Speech Recognition: iOS system services. Your device may transmit limited audio/speech data for recognition in accordance with platform policies.
• App Store: Apple App Store for purchases.
• External Links: The app may open external links. Third-party sites have their own privacy policies.

11. Cookies and Tracking

We do not use third-party cookies or advertising trackers. We use local device storage to persist your progress securely on your device.

12. Data Subject Rights (EEA/UK/Similar Jurisdictions)

Subject to local law, you may have rights to access, correct, delete, or port your data; restrict or object to processing; and withdraw consent. Contact us to exercise these rights.

13. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated in-app or by other reasonable means. Continued use constitutes acceptance of the updated policy.

14. Contact Us

Contact form: Link

15. Summary of Permissions

• Microphone: To capture your voice for speech recognition during simulations.
• Speech Recognition: To convert speech to text and provide feedback.
• Network: To evaluate your radio calls, synthesize audio, and validate purchases.

Notes tailored to this app:

• We do not store raw audio; transcripts (text) may be saved on your device with your completed situations.
• You can delete progress (including transcripts) via Settings → "Reset All Progress."
• We do not run ads SDKs.
• Purchases are processed by Apple; we don't receive full payment details.

Last updated: 19/07/2026